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We wanted to take a moment to acknowledge that many of you are impacted by the increasing uncertainty surrounding the coronavirus COVID-19.
As the global community responds to the coronavirus outbreak, please be assured that we are working closely with GM Financial, OnStar®†, our Cadillac dealer network and Certified Service experts to help ensure that you have the resources you need. You can count on us at times like this, especially if you need assistance.
If you have any questions, please contact our Cadillac Customer Care team at (800) 333-4223.
We are offering current Cadillac owners complimentary OnStar®† crisis assist services for a limited time. You get access to specially trained Advisors who are ready to help 24/7 during emergencies and other unexpected situations.
To help you stay in touch with loved ones and keep your children connected to their virtual classrooms, we’re offering 3GB/3 months of in-vehicle data* (whichever comes) first to our customers. This means you can use your vehicle’s available 4G LTE Wi-Fi® hotspot for times when you have to be in your vehicle, or from up to 50-feet away.^
[†] OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. Complimentary services are not offered in all situations and are provided by OnStar at its sole discretion. Limited-time offer. See onstar.com for coverage map, details, and system limitations.
[*] Limited-time offer. Services provided by OnStar in its sole discretion. Requires eligible model year 2015 and newer vehicle. Data plans provided by AT&T. Services are subject to Terms and limitations, and capabilities vary by vehicle model. Service varies with conditions and location. See onstar.com for details and limitations.
[^]Vehicle must be on or in the accessory position for Wi-Fi to function.