I ran into an unfortunate set of events at the dealership. This was something that was frustrating, but the service team and parts guy did what they could to best help me in the situation which I totally appreciated
This is the second time we've taken our car to Honolulu Buick GMC and we were very pleased with the service. Tiana Kawamura is an exceptional communicator - she kept me informed through the entire process as far as what was being done and the cost. Providing a shuttle to and from the dealership is also a big plus in my opinion.
Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
At first I thought we wouldn't be able to qualify for anything due to bad past credit history but our salesman Jordan and the finance managers were able to work their magic and got us in exactly what we wanted. Best experience I had at a car dealership!
Hi there, thank you for taking the time to leave a review for us at Honolulu Buick GMC. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
My Service Consultant was Robert M. Brantley. I couldn't describe the sound my 2012 Sierra 4x4 4 door Truck was making. So Rob came with me for a ride so he could hear the sound. In all my years of servicing cars at all service dealers, I have never had a consultant ever come with me for a ride. This helped the mechanic figure out what the problem was. Very happy with the over the top service. Mahalo Lori
Robert, Couldn’t find anything wrong with my transmission but Jeff Rode with me in the vehicle is the first time I took it into service and he felt it so he kept the vehicle I am hoping that my transmission doesn’t break although Robert and for me I have a lot of warranty I said you still feel is a normal for the truck to ship hard like that specially when you’re driving 1015 miles although Robert didn’t feel it with me in the vehicle it does still do that
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