Bought a used truck from dealership. Hardly used and not that old from when I purchased. Have had multiple problems since. Brake booster, glow plugs, tires, batteries. Thought that all that would’ve been checked prior to sell and if it was close to time to change then why not?
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My most absolute seamless and excellent experience ever, when it came to making my purchase on our Brand new Vehicle. This is our second family purchase of a new vehicle here in the last 3 months from the best team here in Honolulu!
The service provided has been improved a lot, especially the waiting time. I was promised one hour and 45 minutes but I got my car done 15 minutes ahead of time. The technician did a good job on my car. After 45,0000 mile service, I can feel my car performs better. When I called to make an appointment, someone answered the call and I was able to make an appointment. I remember 2 years ago, when I called, nobody answered. So, I left a message and I believe I did 3 times, but no one called me back. I just am happy, every thing works out well for me this time.
horrible experience buying my truck, workers didn’t want to detail it and had to wait till late with our kids way too long. then called for my first oil change recently because i bought the “2 a year” program and they told me no need appointment, just bring in. i waited for 1 1/2 hrs and looked outside and my truck never moved, so i told them i was gonna leave because i came in between electrical jobs but they insisted on doing it right away before i left and said they would detail my truck but it was already clean so i told them no and i had to go back to work.
Hi there, I would like to get some more details about your experience with us. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (808) 800-4338.
Hazel free. I dealt with Tony, the General Manager and I must say that I was very pleased on how professional he was in helping me. He introduced me to a sales associate by the name of Jothan and I must say that he was extremely professional in his dealings with me and my wife. I would this dealership for anyone that is in the market for a vehicle.
I have had so much problem with my 2017 Buick La Crosse that I am leasing. Robert Brantley from the dealership service department have been helping me diligently working hard to resolve the many problems I have been experiencing. After the 3rd service calls, the dealership finally arranged me a loaner so it won't disrupt my work. I am extremely disappointed with the car.