Professional, friendly, knowledgeable and helpful staff. Honest, no-pressure sale.

I want to thank Honolulu GMC for their professionalism and dedication in helping me transition from one vehicle to another. All of their departments worked so well together, from the cleaning team, finance team (Theresa & Nathan), to the in office staff (Ko'Olina). Thanks to Nick, another great sales rep, for helping to fill in when and wherever needed! Special thanks to my phenomenal sales rep, Akira! He was patient, helpful, knowledge, relatable, and even funny in spots! Thank you very much, Team GMC Honolulu!!!

It was Informative and helped with all the questions and info I needed to know.

Overall, the sales person did help me sort of get the vechile I wanted I wanted the CT4, but did ask for a manual. My sales rep replied that there are none, I would have appreciated the up sell to the CT5, I traded a worthless 2014 3.7 Mustang, I would have purchased a CT5 with manual transmission and matching or bigger engine than my mustang 3.7. So I purchased the CT4 2.0, which is a step down from the performance. Additionally, I am a Costco member and presented my CADILLAC LIMITED-TIME SPECIAL Valid through 2/28/2025 Present a digital or printed copy of this certificate to any Cadillac retailer by February 28, 2025, to receive your member-only savings. We recommend that you call your selected dealer to confirm vehicle availability. Offer details Eligible Costco members who purchase or lease select, new Cadillac models can receive: • $1,000 member-only incentive† • Plus, all available incentives for which the member qualifies Eligible models • 2024, 2025 CT4 • 2024 CT4-V Blackwing • 2024, 2025 CT5 • 2024 CT5-V Blackwing And the response from the salesperson was unacceptable: In reference to the Costco program, that changes monthly. It was valid on all EV models in December, this month is Cadillac models. Unfortunately, we are not told ahead of time what the next months promotions will be. Requested to get the the sales managers approval and I have not heard back with a response this was a week ago. Received a follow-up call from the sales manager which honored my Costco Auto program incentive and also explained the type of models available with manual transmissions. Much mahalos!

Service Supervisor. Johnny Henson displayed a professional and great customer service while I was there. Although he was overwhelmed with other customers, he still took the time off to explain to me the situation with my truck. I would like to also acknowledge and thank Heather who was also very helpful too. Many Mahalo’s to the GMC Service Team 🤙🏽

Excellent service, clean environment, friendly staff, a lot of choices, easy, but monthly payment was too high, it could do better to lower the payment

I bought my first brand new vehicle here, and I have to say service was great, everyone were very nice, patient and nog once I felt pressured into buying some an can't afford like other dealership. They tried to get me the best deal and find ways to squeeze my payments down. Very knowledgeable and helpful. Strongly recommend Honolulu GMC to anyone.

Always Professional Customer Service from all staff to include the maintenance technicians in servicing our 2023 GMC Sierra Elevation. Thank you!

Outstanding Supporting Cast, everyone was very helpful and make the buying experience awesome for me and my family

Appreciate the professionalism that was given. The staff was very welcoming and helped get my vehicle in and out in a timely manner.

Service was great, I dropped off my truck Service was quick, picked it up a few hours later, no issue or concerns

The parts department was able to get us 4 new tires from their warehouse and arrange with the service department to install and balance. All done on the same day. Thank you GMC.

The parts and service departments were very helpful in getting our tires ordered, delivered, and installed in one day. Even though it was after 3:30pm. Liana and Jeremy in the service dept were very helpful!

Professional, Timely, Reliable and above all Understanding. If you need an appointment book with Liana.

Allison and Akira were both very organized and professional. I felt comfortable throughout my buying experience.

The service team was great! Took care of everything I needed to get done and reassured that my concerns would be taken care of. The communication was great throughout the service and I’ll definitely bring my truck back to them for future work.

Customer service was very professional polite, courteous, and treated me as a family with respect and honor as a Veteran.

Johnny was professional and courteous. Although the service took longer than anticipated, nevertheless it's all good.

Everyone was very professional, polite, courteous, best customer service, ever, and as a veteran treated me with honor

Great service.

Me and wife had a great experience. We were well welcomed, Dante was very friendly helpful patient and knowledgeable. Really helped us make a great decision on buying our first brand new car. We love our vehicle and were looking forward to let our friends know how great the service here at cutter GMC. The best place I ever bought a vehicle.

Always quick and professional! Always friendly! I would recommend the service center to everyone! Mahalo!

The whole staff was professional courteous, polite and professional . treated me with respect and as a veteran with honor.

Very positive experience with Kalai and the sales team also sale person Akira thank you for a geart experience Honolulu GMC

Excellent staff and help. I appreciate all your hard work and efforts. Mahalo to Jeff and all the service advisors!