Honolulu Buick/ Cadiliac/GMC dealership and Service and Staff Are freakin Aloha Amazing. I needed assistance with my SUV - with their roadside assistance- picked up my SUV at my condo (7:30am) repaired what was need and delivered it back to me at my Condo before 1pm the same day.Woweeeee... That was so wonderful and made everything so very easy on my part! Service All around guy Jeff is Fantastic with his knowledge and care.Thank you Jeff and Staff!!!

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Came in for an oil change and tire rotation. Process was smooth and easy. I was in and out in a timely manner. They even did a quick wash and light vacuum on my vehicle, which I greatly appreciated. I will definitely be coming back to this dealership.

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Samantha Earl was personable, upbeat, professional, and energetic while managing my service request. Upon a preliminary inspection Samantha found a few details that were not satisfactory and returned the vehicle to services to address the issues. During my short interaction with Samantha I found her to be loyal to her employer and also dedicated to customer satisfaction. Samantha is one of a kind!

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We came in looking for a specific car off of their used inventory. they had the car ready, and had already taken care of all the traditional servicing requirements. John was very helpful and exceedingly professional. They even detailed it in a few hours before we left the dealership lot with it.

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Jon P. was EXTREMELY helpful, honest, and humble. He took his time and didn’t rush me. Helped me make the best decision that was logical for me and he thoroughly explained everything to me. Jon stayed late after closing hours to see my sale to completion. THANK YOU!

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Sean was extremely helpful, courteous and knowledgeable. No pushy sales pitch. This is my second car I have bought from them. Their service is excellent and responsive. They worked with me on my trade and worked to get the best promotional pricing on the new car. I look forward to my next purchase!

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Got great help from their sales rep shana!

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My advisor, Daryon, is very helpful, very professional, and has provided nothing but excellent customer service all around and not just to myself but also with other customers that are before me everytime I come in for my appointments. I'm a difficult customer to deal with at most times especially when I was 8 months pregnant, very impatient, irritated easily, and don't understand what is going on with my vehicle but Daryon is always so patient and kind with me and take the time to explain the process and would go beyond to provide me with all of my options. She's also very mindful of the time her customers have been waiting for their vehicles and constantly updating us on our vehicles which, I dont know about other customers, but it is something I very much appreciate and I don't even mind waiting in the lobby. She is just amazing! Honolulu Cadillac Dealership Service Department is lucky to have her on their team!! Thank you Daryon!

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Great service...great people! Sean was very helpful and knew his Cadellac product line well.Answered all our questions. We look forward to coming back!

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Got a 2020 SIerra At4 from this place thanks to Shawna. She was very helpful and made the car purchasing very easy. When I went to the dealership for a test drive, she had the truck ready to lookin nice and clean. Overall great experience at this dealeship. Also got the truck for an awesome price. I was in the market in looking for a car for over 2 months so I did my homework about pricing and all that stuff. Trust me I got this truck for an AWESOME PRICE. CostcoAutoProgram also helped with that. Just to put a cherry on top also won a raffle that got me a YETI COOLER, 2 YETI Flask, A yeti hopper 8 a portable grill and stand. Almost $1k worth!!! Thx again Shawna and Gmc Honolulu for the great car buying experience!!

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Very friendly and pretty nice showroom. We rushed though things and already had our minds made up before we came in. We needed a new car and there wasnt much negotiating and a manager apparently gave us a take it or leave it number which we decided to take. I'm confident that they are pretty happy on their end but we are still satisfied as well since we didn't have ideal credit situation it came down to our deposit and what we were paying per month.

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Recently purchased a 2019 GMC Sierra SLT and couldn't be happier!! Shawna was awesome showing me the ins and outs of the Truck as well features during my test drive. I really wanted to be comfortable with any choice I made as I was just forced to give up a daily driver Silverado I've had for 15 years, and I was not disappointed! I was satisfied that this was the truck I wanted to take me into the next decade or more! Shawna also made sure that it was ready to be shipped and took it down to the dock for shipping to the Big Island. Got compliments from the dock workers who told me they had been admiring it since they took if off the boat! Mahalo Shawna and Honolulu Buick GMC Cadillac!!

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Got a 2020 SIerra At4 from this place thanks to Shawna. She was very helpful and made the car purchasing very easy. When I went to the dealership for a test drive, she had the truck ready to lookin nice and clean. Overall great experience at this dealeship. Also got the truck for an awesome price. I was in the market in looking for a car for over 2 months so I did my homework about pricing and all that stuff. Trust me I got this truck for an AWESOME PRICE. CostcoAutoProgram also helped with that. Just to put a cherry on top also won a raffle that got me a YETI COOLER, 2 YETI Flask, A yeti hopper 8 a portable grill and stand. Almost $1k worth!!! Thx again Shawna and Gmc Honolulu for the great car buying experience!!

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I went in this past week to look at a car I viewed online. After arriving, I had the pleasure of meeting Shawna. She walked me through the car buying process with ease. She was very respectful and professional throughout the entire process. As buying a car is usually a lengthy process it went very smooth with no hassle or grief. I definitely recommend this dealership and Shawna to anyone looking to buy a new car.

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I went in this past week to look at a car I viewed online. After arriving, I had the pleasure of meeting Shawna. She walked me through the car buying process with ease. She was very respectful and professional throughout the entire process. As buying a car is usually a lengthy process it went very smooth with no hassle or grief. I definitely recommend this dealership and Shawna to anyone looking to buy a new car.

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Shelly Mogote was in and out quick with the test drives and paperwork. Thanks guys for our new vehicle

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We loaded our desires on the Costco site, was contacted the next day by the dealership, set an appointment time, showed up at the dealership, and was introduced to the salesperson, Shawna-Lei. We talked about what we wanted, she showed us the inventory, we picked the one liked, and they had to move 6 other cars to get it out. We took it for a test drive, Shawna answered all our questions, and showed us the Costco price. No haggling, no high pressure, just a straight forward and simple process. Thank You.

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I had the greatest experience at Honolulu Buick Gmc Cadillac! For a first time car buyer, i do admit i did not know how the process goes, then I met Shawna and she is the greatest. She made me feel like i was family, she helped explained the process. In my search for a truck, I’ve met some salespeople that left me with feeling of no hope. I bout gave up. Shawna went above and beyond to help a dream come true. She truely works for the people! I am so happy to own the big beautiful sexy truck i picked. I appreciate everything she has done for me! I had the best experience and definitely will refer others to go see her. This dealership is truely blessed to have her! Im a proud owner of one Sexy Chevy Silverado!!

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Recently got to work with Shawna and simply put she is amazing. Unfortunately, the timing was not right for me to buy a car but, her service, friendliness, and know how goes above and beyond. She does not push to purchase, she lays out all the potential options, and works endlessly to find the best deal for both parties. Such an amazing person and is super professional. When the time is right, I will definitely be coming back to work with her and highly recommend anybody looking for a car to work with her. Again, I cannot say this enough, Shawna is amazing!

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Cadillac

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Super accommodating staff! Will definitely return!

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Lovely Ms Dayron took us in same day service for oil change, filter and 27 point courtesy inspection.

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I recently purchased my first vehicle and was blessed to have Shawna as my sales rep/Angel. I had no clue what I was looking for nor how to maneuver throughout the process. Without Shawna helping me, I would still be aimlessly searching ad's for vehicles. At no point did I feel pressure to purchase my vehicle, or spend more than I let her know what I could afford. She made me feel confident and fully supported and honestly she was more worried about me being satisfied, than she was with making a sale! Shawna was able to get me a better deal than I would've ever imagined for a used car in excellent condition! She is truly a gem and I cannot thank her enough. I LOVE my car!

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Had amazing service with this company they definitely helped me out a lot! Thanks to Jonathan. I recommend everyone to go see him, he will do everything within his powers to put you in your new car/truck at the price you can afford. Definitely recommend this dealership!

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Expert service.

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